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01737 770970
2. Price & Payment
2.1 The price payable for the goods you order is as set out on our website at the time you place your order or, if you
order from our offices, as quoted at the time of order, plus any charges for carriage and insurance as set out in the
order form.
2.2 Subject to clause 2.3, we must receive payment for the whole of the price of the goods you order, and any applicable charges for carriage and insurance, before your order can be accepted unless we have agreed otherwise in advance, in writing.
2.3 If you are an account customer, payment shall be made in full at the end of each month following date of invoice. Time shall be of the essence for payment. We may revoke credit if you fail to make payment when due. If payment is not made when due, interest is payable at the rate of 3 per cent above the Bank of England’s current base rate on the amount outstanding from the date due for payment until receipt by us of the full amount (including any accrued interest) whether before or after judgement, together with any reasonable legal or other recovery costs.
3. Delivery & Title
Unless you inform us otherwise, the goods will be delivered in accordance with your order.
A valid signature will be required on collection or delivery. Immediately prior to dispatch of the goods to you, title
in the goods will pass to you. (unless you are an account holder, in which case title will pass to you
on receipt of payment for the goods) In the unlikely event that you have not received all the goods within 15 days (or
where you have requested a delayed dispatch within 15 days of the requested dispatch date), you must notify us
mmediately.
4. Availability
Whilst we do not anticipate stock shortages, if we have should, have insufficient stock
to supply or deliver goods ordered and paid for by you, we may, at our discretion, offer use a substitute product
or refund you the price paid for such goods as soon as possible and in any case within 30 days or,
in the case of an account customer, we may, in our absolute discretion, as soon as possible, raise a credit to offset
the amount invoiced to you.
5. Cancellation and returns
5.1 You may cancel your order by giving us notice of cancellation within 7 days working days without giving a reason..
Such notice may be given by mailing, faxing, or emailing to the number or address set out on the order form. If you are
cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.
On cancellation, you must return or arrange for collection, the goods to be returned to us, at your cost unless the goods
are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, in which case we
will meet the cost of return but we ask that you allow us to, in the firstly arrange for collection or nominate the
carrier.
5.2 The customer is responsible for all charges incurred returning goods, which will differ from that of the delivery charge and may include the cost of preparatory treatment to Cast Aluminium or Cast Iron products. All other monies paid will be refunded within 30 days, The 7 day cancellation period will commence on the day following the customer receives their order. Goods must be returned in the same condition as delivered, therefore any cellophane protection should not be removed and goods not scored, cut, or drilled. Boxed items, must be returned complete, not part used. After 7 days, a 30% handling charge will be applied to all returned goods.
5.3 Made to measure goods are excluded from this clauses.
6. Liability
If you have notified us of a problem with the goods, we will either make good any shortage or non-delivery; replace or
repair any goods that are damaged or defective upon delivery; or refund you the amount paid by you for the goods in
question. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect
or consequential loss or damage arising from any problem in relation to the goods and we shall have no liability to pay
any money to you by way of compensation other than any refund we make under these conditions. This does not affect your
statutory rights as a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or
for death or personal injury resulting from our negligence.
7. Termination
We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to
you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or
proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to
us becomes immediately due and payable and we shall be under no further obligation to supply goods to you.
8. Force Majeure
We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defective goods
supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control ( including,
without limitation, strikes, lockouts, and other industrial disputes).
9. General
If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our
liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected.
This contract shall be governed by and interpreted in accordance with English law.
10. VAT
VAT is added in the 'My Cart' stage at 15% (subject to changes in taxation).
Vat No. 644 7676 02
11. Age Requirements for Specific goods
Where the law requires a minimum age limit for the purchase of specific goods, you confirm that you are over the required
age limit and that delivery will be accepted by a person over the required age limit.
12. Design and Reproduction
Drawings, photographs, part numbers, layout and style are considered property. Reproduction in whole, or part, is strictly
prohibited without written permission. Quantities and measurements are approximate. Exact products may vary from that
shown. All products subject to availability.